Privacy & Data Security Policy

1. Introduction

LeadClarify AI ("we," "our," or "us") is committed to protecting the privacy and security of our business clients ("Client," "you") and their end-users. This Privacy Policy outlines how we collect, use, process, and safeguard data within our voice-activated conversational AI web application.

2. Information We Collect

To deploy and maintain your custom AI Revenue Recovery Infrastructure, LeadClarify AI processes the following categories of information:

• Client Account Data: Corporate names, business emails, phone numbers, billing addresses, and payment details processed securely through Stripe.
• Integration & Operational Data: Customer relationship management (CRM) data, database lead lists, and communication history provided to train and run the conversational AI workflows.
• Interaction Telemetry: Voice call recordings, multi-channel SMS logs, and automated email transcripts generated during interaction between your end-users and the LeadClarify AI infrastructure.

3. How We Use Your Data

Data collected through our platform is utilized strictly to provide, optimize, and secure your specific software environment.

• Custom Model Training: Your data is used exclusively to train and contextualize the AI agents assigned to your business profile. We never sell, rent, or cross-contaminate your operational data to train competitor models.
• Automated Execution: To route calls, qualify leads, and perform automated follow-ups via connected communication channels.

4. Third-Party Data Processors & API Infrastructure

LeadClarify AI utilizes enterprise-grade sub-processors to execute specific web application functions. All data transfers occur via highly encrypted, private API endpoints:

• Large Language Model (LLM) Providers: Text and conversational inputs are processed through secure API frameworks (e.g., OpenAI, Anthropic). Your business data is completely exempted from public model training cycles under our developer terms.
• Telephony & Telecommunications: Voice routing and SMS transmissions are handled via authenticated communication networks (e.g., Twilio).
• Merchant Services: Financial transactions and financing protocols are handled entirely by Stripe, Affirm, and Klarna.

5. Data Security & Encryption Standards

We implement robust security protocols to defend against unauthorized data access, alteration, or disclosure:

• Encryption: All data is encrypted in transit using Transport Layer Security (TLS 1.3) and at rest using Advanced Encryption Standard (AES-256).
• Access Control: Access to operational dashboards is strictly governed by multi-factor authentication (MFA) and isolated credential profiles.

6. Data Deletion & Offboarding Rights

Clients maintain full ownership of their underlying data. Upon formal cancellation or execution of our 9-Day Money-Back Guarantee, LeadClarify AI initiates a total system purge within 48 hours, securely scrubbing all databases, call logs, and customer profiles from our active hosting environments.

7. Contact Information

For privacy inquiries or data subject requests, contact us: